2 Answers John, Check the water pressure into the refrigerator and make sure the filter is not old or stopped up. Read More...
Brian April 06, 2023 for Model Number MSS25C4MGZ06 The water line to my icemaker froze up inside the door. I need to thaw it out. The water line from the bottom of the door to the icemaker is green but there isn't a green water line coming off the inlet valve. There is a black water line. I'm thinking that's it. I just need to know which line to blow through to make sure it's thawed out. Thanks.
1 Answer Brian, Just behind the toe grill, you should see a disconnect for the water line in the door. you should be able to check it from there. Read More...
Vivian October 19, 2022 for Model Number WRS325SDHZ00 issues with the water dispenser and icemaker. I changed the water valve and filter, and still no water. I removed the water filter and a good flow of water came thru the dispenser, however, there is still no water going into the ice maker. please advise!
1 Answer Hello Vivian, if the water dispenser only gives water with the water filter cartridge filter removed then the filter head housing needs to be replaced. Concerning the ice maker if it not filling, manually add water to the ice maker and check after 12 hours or so, if the ice maker did not harvest and dump the cubes then check the freezer temp is below 10 deg, if so then replace the ice maker. Read More...
Brian June 11, 2022 for Model Number MSS25C4MGZ03 Hello. The water line for my icemaker keeps freezing up inside the freezer door. I installed a new water inlet valve but it still freezes up. I noticed the fridge seemed to run a lot so I cleaned the coils but it still runs a lot. Do you think this is causing the water line to freeze up or could it be something else? Thanks.
1 Answer Check the freezer temp to see if it is too cold. You may just need to adjust the temp to correct the issue. Read More...
Greg Pavan June 02, 2022 for Model Number WRS322FDAM04 Ice maker still works but does not dispense water. What is the correct solenoid?
Bill April 19, 2022 for Model Number WRS325SDHZ01 my water dispenser has an intermittent issue when dispensing water sometimes it makes a loud noise and it starts sputtering. water starts spitting out. not a constant flow. almost like a submersible pump when it gets to the point of an empty container that you are pumping water out of. there aren't certain times or reasons. it can be once a day or 5 times a day. it makes it hard to troubleshoot! any help will be appreciated. thanks in advance Bill
1 Answer Bill, it would be recommended that the water line at the corner of the door is disconnected and the tubing coming from the back of the refrigerator placed into a cup or a pitcher. This will allow the dispenser to be used to identify if that specific tubing will still sputter. If it does not, there may be a pinhole or partially frozen tubing W11163765 that goes through the door. If it does still sputter, there may be an issue in the water reservoir W11239665. Read More...
Rwells January 16, 2022 for Model Number ASD257BRS01 ice maker still makes ice but water doesn't shut off ? Then I have one solid chunk if I don't push up shut off arm
1 Answer I used model number ASD2575BRS01. The icemaker has failed and would need to be replaced. Icemaker part number is WPW10300022. Read More...
Terry January 14, 2022 for Model Number 10651754710 Water from icemaker ran til it stopped...making ice build up inside and water on the floor coming out of water dispenser..water dispenser still works..and ice maker will run but no water comes out. Do we need a new valve or a new icemaker? thank you
1 Answer Hello Terry, when this problem occurs the manufacturer recommends the ice maker WPW10300022 and the dual water valve WPW10179146 be replaced as either could cause the problem and its to a future avoid flooding problem. Read More...
Gary October 28, 2021 for Model Number WRS325FDAB02 Water is coming out slow from the door dispenser. I installed a new filter and still having the same problem. I remove the filter and the water flow is back to normal with out using filter. What do you think the problem is?
1 Answer Gary, This issue will most likely be caused by a filter head that is faulty. The filter head has plungers that are not fully engaging and is causing the slow flow of water. Read More...
Carl August 04, 2021 for Model Number WRS322FDAM02 There was no water at all via the door or the ice maker. The filer door was broken so getting the filter in and out was not working either. I bought a new filter housing and that fixed the water supply to the door but still no ice. After the install of the new filter housing I and filter I ran a few gallons of water through the door and noticed some almost black water coming out for a bit. That cleared up but when we push the lever on the door to get water it sounds like an old steam engine chugging along. The ice tray is not filling with water but I checked the functions of the motor and it will cycle the ice tray and it sounds like it tries to open a valve to fill but no water goes into the tray. Could the chugging sound of the water and no ice be related to the valve?
1 Answer Carl, it would be recommended that the fill tube to the ice maker is inspected for any ice blocking it up. If there is, it would need to be cleared. Another check recommended would be identifying the water pressure going to the supply valve. The water pressure recommended would be between 60 to 80 PSI, however, the tolerance is 40 to 100 PSI. Higher than 80 or lower than 60 PSI can influence the operation of a water valve. Read More...