Dave December 25, 2016 for Model Number ED5LHAXWS07 Ice dispenser spins counter-clockwise, is there a way to fix this? i have never serviced the unit, but the ice maker clogs frequently as long as i have had the unit.
1 Answer Dave, The ice dispenser would rotate clockwise for crushed and counter clockwise for cube. If the unit is only rotating one direction then this will most likely be the dispenser motor that would need to be replaced and would be part number WP2188242. To change you will look at the inner freezer door under where the ice bin would be and there will be 2 screws that you will remove to take out the dispenser shaft. Once this is out you will go to the first shelf under the ice bin and look up and there will be a door held by 2 screws, remove the screws and this will give access to the dispenser motor. Read More...
Gwen October 19, 2016 for Model Number KSCS25FKS501 I purchased an ice dispenser motor and put it in and my ice is still not dispensing. Any other suggestions?
1 Answer Hello Gwen. You will need to check the micro-switch WP2162361 in the dispenser and see if it is bad and will need to be replaced. Read More...
Rexann September 19, 2016 for Model Number ED2JHGXRQ02 Every thing seems to work properly. Makes ice, fills bucket, can manually turn off ice maker switch. It is my opinion that an ice cube jams up the crusher. When I push on the ice fill lever, the motor starts and tries to turn, but then seems to bog down and stops.. Is the motor too weak to turn when auger will not crush ice cubes. Recently had a repair man working on the ice maker and he said the spacer washers for the crusher blades were installed incorrectly. Have emptied the ice bucket a couple of times and seems to work right until the bucket fills almost to the top, then gets jammed up again.
2 Answers Rexann, You will want to check the ice door on the unit. If there is an air leak around this door then it will cause the unit to collect ice in the chute or cause the ice where the crusher part is to get moist and freeze together. This will cause the auger motor to bog down and not turn. Read More...
Rexann September 19, 2016 for Model Number ED2JHGXRQ02 Every thing seems to work properly. Makes ice, fills bucket, can manually turn off ice maker switch. It is my opinion that an ice cube jams up the crusher. When I push on the ice fill lever, the motor starts and tries to turn, but then seems to bog down and stops.. Is the motor too weak to turn when auger will not crush ice cubes. Recently had a repair man working on the ice maker and he said the spacer washers for the crusher blades were installed incorrectly. Have emptied the ice bucket a couple of times and seems to work right until the bucket fills almost to the top, then gets jammed up again.
2 Answers Rexann, Check and make sure the freezer is not too cold(avg air temp 3 to 5 dgrs.). Check the condition of the cubes, are they solid and in one piece(not layered) and approximately 3/4 in. tall in the center. Make sure the ice cubes aren't "sticking" together or you have ice in the bottom of the bin. Check the metal shifter arm on the side of the bin, make sure it opens and closes the bin door on the front of the bin properly. If you don't use a lot of ice, the cubes can melt and adhere to each other and jam the motor, you may want to consider a W11342242 Adjustable shut off arm so you can lessen the amount of cubes in the bin. Read More...
Lewis October 15, 2015 for Model Number ED2FHEXMSOO The motor is turning in the wrong direction. Is there a way to switch wires so can reverse?
1 Answer Lewis, The motor is a 120 VAC low torque motor, it should run in one direction only (clockwise) regardless of wiring. Recheck and make sure the drive yoke WPW10169511 isn't the problem, it could be cross threaded or stripped and not driving the auger shaft. Read More...
Dave September 09, 2015 for Model Number 10656729600 I was looking to order the ice dispenser motor and the price shown on the list is $116.91 but when I try to order it the price shows 131.09 plus shipping. What's up?
1 Answer Hello Dave, I'm sorry you were having difficulty but I could not locate an issue with the part of pricing. If you ever have issues with our site you are always welcome to call us and we will help any way we can. Thank you for your patience and understanding in this matter. Read More...
Jack September 06, 2015 for Model Number GS5VHAXWY00 My Whirlpool GS5VHAXWY00 makes and dispenses ice. However, I have noticed ice/frost building on the freezer wall in line with the dispenser motor. Felt under the motor and it and it is cover with frost. Any ideas will be appreciated.
1 Answer Jack, With there being frost under where the motor is located at, you will want to check to make sure that there is not a door seal issue. Typically when there is a frost issue, it is caused by air migration into the unit. Read More...
Charles August 11, 2015 for Model Number gd22dfxfw01 Is there a wiring diagram for this motor? How is this wired?
1 Answer Hello Charles. White goes to one side and blue to the other. It does not matter which wire is where. Read More...
Perry S February 01, 2015 for Model Number ED5GTQXKQ01 Ice auger won't run, replaced drive motor, still won't run, checked old motor out of circuit runs fine. Solenoid activated by ice panel switch works. Checked plastic pins anyway, all ok. Auger motor still wont run?
1 Answer Perry, You will want to test power to the dispenser motor for 120 vac when the dispenser button is pushed in. If there is no power then you will want to trace power back to the dispenser. Check the connector at the bottom of the door from blue to white while pushing the dispenser lever and see if there is 120 vac there. If not then go to the dispenser switch and check the switch for continuity. Read More...
Jb December 30, 2014 for Model Number KSFS25fkbk01 (Kitchen Aid Refrigerator) I have a KitchenAid Refrigerator with an ice maker. The ice dispenser motor is not working while installed. The door switch works and turns on the light. The solenoid will fire, but the motor will not. I tested the motor outside of the refrigerator and it is fine. I also replaced with a new motor. It still does not work. I suspect some type of control board issue, but I was wondering what else could be the problem?
1 Answer JB, You will want to pull the dispenser cover off an check the switch bracket as this is most likely broken for the icemaker side and would need to be replaced. The pins that hold the switch are most likely broken. The part number for the bracket is WP2180226. Read More...