Customer Questions and Answers for Rotor Position Sensor by Whirlpool

Hello Yancy. You will need to order and replace the temp switch WPW10248240 and the timer WPW10243947 on the unit to repair the issue.

Hello Jeremy, You will want to make sure that your pressure hose is fully seated on the control board and make sure that you check it for clogs or breaks in it. This would normally be the case in an overflow issue.

Hello Dale, You will want to check your recirculation pump. Check to make sure that it is not clogged or something jammed in it. Check the hoses from pump to tub to ensure that there are no clogs. If not then you would need to replace the pump WPW10233462.

Hello John, In order to better assist you, we would need to have the error code number.

Hello Michael. The bearings are bad. You will need to order and replace the outer tub assembly W10193886 on the unit. You can replace just the bearings W10435302, but will need to order the tool W10447783 and it is a lot harder repair.

Jason, First check and make sure the top of the drain standpipe is at leasr 38 to 39 inches up from the floor, if it's an inch or two too low, the water will syphon out. If the standpipe is high enough, and the end of the drain hose is not "stuffed" or sealed to the pipe, then you want to check the eleectronic control board WPW10258402 and air dome tube WP353244.

Hello Mertie. Disconnect the power and lean the unit back and lossen the bolt from the center of the rotor all the way. Then pull the rotor off the stator assembly. This will be very tight due to the magnets. Once removed, you will remove the wires from the sensor and remove the sensor from the unit. Then install the new sensor WPW10178988 in reverse order.

Hello Mark. If the unit is getting unbalanced, you will need to replace the suspension W10820048 on the unit. You may have bad feet W10739673 as well on the washer as well. Hope this helps.

Hello Steve. I have to agree that this is probably the rotor position sensor WPW10178988. I would strongly advise to check all your connections at the control and the rps end of the harness as I have seen this problem caused often by a bad connection. I wouldn't bother changing the rps without changing the wiring harness W10184256 at the same time as the dis-assembly for the rps is the same at the bottom of the unit as the dis-assembly for the harness. I sure hope this helps!

Hi Brian. Not a related issue. UL code is because of a un balanced load. The code will go away under normal circumstances. The F-51 code is because of the rps sensor bad or a wiring connection in the same circuit being open. Check this also. Part # WPW10178988. Thank You.