Mairi July 06, 2015 for Model Number MDB8949SAW0 My detergent dispenses but the rinse aid is not dispensing. Do I need to replace the whole thing?
1 Answer Hello Mairi, You will need to replace the dispense assembly W11032769 if it is getting voltage when it should. If not, the control W10595568 will be the problem. Read More...
Maria October 16, 2014 for Model Number MD86769AWS1 My soap dispenser pin fell out and the soap door won't stay closed the soap falls to the bottom and is gone in the rinse cycle. Can I buy just the blue pin used to close the door? Also, even before this it seems to not have been getting the dishes cleaned really well. Is there a filter that must be cleaned out somewhere on this machine. Thanks
1 Answer Hello Maria, Since there are no individual parts available for the dispenser, it will have to be replaced with the assembly WPW10199696. The filters on this unit should self flush but you do need to use a small amount of high quality detergent. You can run a sanitation cycle with white vinegar to flush some grease out of the drain lines. This can be done as often as needed if an odor has developed. Since the odor is the by-product of a bacterial action, killing the bacteria with the white vinegar will help to eliminate the odor and make the unit more sanitary. Most washability complaints are due to the drain line not being supported to countertop level before entering the sink drain or the drain pump getting weak. Read More...
Don L March 31, 2014 for Model Number MDB4100AWW Soap/rinse aid dispenser will not open. Removed wax motor and test it w/110 v. The plunger extends fully. Checked voltage to wax motor. it will light up a cheap circuit tester, but voltmeter will barely register, less than one volt. Could this be the control?
1 Answer Don, If you are only getting 1 vac to the wax motor then the issue would be in the timer 99002057 or the wiring of the unit. Read More...
David April 25, 2013 for Model Number Jenn-Air d/w JDB1080AWW Detergent dispenser door not opening. All other function are fine. Solenoid failed? Any way to know without replacing the dispenser? Don't want to throw a lot of parts/money at an old d/w. Thanks!
1 Answer David, Manually unlatch the door and check for a detergent build up around the latch assembly,it doesn't take a lot to jam the latch. You can remove the torx screws holding the inner door panel to the door frame(disconnect the power to the dishwasher first) remove the wires and test across the wax motor terminals for 2K ohms resistance, no, or low resistance will require repalcing the detergent dispenser WP99003317 You can also conduct a Field Service Test " A Field Service Test may be started by pressing the Heavy Wash key 5 times followed by the Start key within 6 seconds. This will cycle and operate all the components in the dishwasher in less than 10 minutes. Read More...
Curiousb March 03, 2013 for Model Number MDBH985AWS My dishwasher has a soap/rinse aid dispenser (Whirlpool PN 99003317) that operates off of a single wax motor. All other DW's I've looked at had a separate wax motor for the soap door latch and the one for the rinse aid plunger. It seems this device has a mechanical linkage that causes the rinse plunger to operate every second cycle of the wax motor. Seems to make sense, first wax motor operation pops the soap door open, the second wax motor cycle squirts some rinse fluid into the final rinse cycle. On most wash cycles there is a soap dispense followed by a rinse aid dispense. What happens when the rinse cycle doesn't come as in a wash cycle that never gets to the rinse cycle (door opened user resets the dishwasher or using the quick wash cycle). Then it seems the rinse aid cycle could get out of sequence with the rinse cycle of the DW. Any insights on how the DW ensures the first cycle is soap only and the second is rinse aid only? I have noticed glasses have milky residue and wondering if rinsing fluid never dispensed.
1 Answer CuriousB, The wax motor is energized 2 times on this unit. The first is to release the dispenser door during the main wash. The second time will activate the rinse aid dispenser to allow the rinse aid to be put into the rinse cycle. It is possible that during the rinse cycle that the rinse aid is not being activated but you would have to run diagnostics to be able to determine this. Read More...
C.J. February 18, 2013 for Model Number MDBH979AWW3 I will put soap in the dispenser, the entire cycle will run. The dispenser door is still closed and is still fill of soap. Help!
1 Answer Hello C.J., Either the control W11202746 has failed and is not sending voltage to the dispenser so it can open or the dispenser WPW10199696 has failed and will require replacement. Read More...
Ron February 06, 2013 for Model Number mdb9600awb My dishes are wet when the dishwasher stops. Steam comes from the dishwasher. Thank you.
1 Answer Hello Ron, If you are using rinse aid and heated dry is chosen, the vent housing assembly WPW10190890 should be checked. Items must also be loaded as per the use and care guide to prevent standing water which adds moisture to the evaporation process. Read More...
Brian E. July 17, 2012 for Model Number Jenn Air JDB 1090AWS A small piece fell out of the water conditioner release hole in the Detergent Rinse Aid unit. Is is possible to just replace that piece instead of the entire unit Part # AP4114978?
1 Answer Brian, the only part available separate from the dispenser WP99003317 is the knob, part number 99003060. All other parts to the dispenser is only available with the dispenser assembly only. Thanks! Read More...
Selma July 05, 2012 for Model Number mdb5601aws My soap dispenser is not opening fully to let the soap out into the tub. Now when we wash and the machine has finished and you open the door and the dispenser door opens all the way. What do we need to fix this? Thanks!
1 Answer Hello Selma, The dispenser door cannot open all the way because it hits the inside of the rack as per design. This is to calm sudsing during the initial water circulation and soap distribution. There is nothing wrong with this unless the soap is piled up under the dispenser door. If this is the case, the issue is either with water fill or water circulation. Read More...
Andrea C. April 29, 2012 for Model Number jdb2150awp Is it possible to replace only the latch on the detergent door?
1 Answer Hello Andrea, The manufacturer no longer sell small parts like this. Since we are not the manufacturers, we have no control over this situation. I would just replace the assembly WP99003317 unless you know some place to purchase used parts. Read More...