Kenmore 11020912991 Parts

Ordered a new drain hose and extension part. The prices including shipping were more reasonable than driving back and forth to the store just to piece meal parts together. Very frustrating. I ordered the parts that were specific to our washing machine, it took maybe 5 minutes to install, and everything fit perfectly. Now we're washing again and no leaks! Read more

I read the FAQ section of Appliance Pros parts web site. I found out I needed to replace the temperature control switch, WPW10248240, to correct my problem. This switch also controls the tub filling water level based on air pressure via the attached vinyl tubing. I ordered the switch and the tubing, WP353255, in case mine was no longer any good, and I also ordered the retaining clips for the control cabinet, (2) of WP8312709, because they can be damaged when accessing the controls. My new... Read more

• Will not stop filling with water
• Will not fill with water

I took the washer apart and replaced the water level switch and hose with new ones. I followed the video that I found on youtube (which is on the site) and had no problems at all. Read more

Found the motor switch was fried. So replaced that and the capacitor. Starts fine now. Read more

Found AppliancePartsPros on-line. Sent us the manual, parts list, etc. via .pdf files. Our local guy did not. Had parts in stock, two day shipping, totally painless. The parts were approximately 1/2 the price the local guy wanted. OEM parts. Perfect fit on replacement. The Whirlpool is so well made, it was very easy to repair. It has several items, over the years, which failed. In all cases, repair was painless with a few common hand tools and a tad of patience. AppliancePartsPros had... Read more

Found that by manually spinning agitator one direction it seemed free, but spinning counterclockwise it seemed to stick a little. Pulled dispenser and agitator and found the agitator washer hole was oval rather than round. Replaced the agitator washer and the washer seems to sound normally for now. Not sure if the new agitator washer will eventually grind down due to non-circular action from the transmission, or if the agitator and clip will keep the transmission centered long term. Should... Read more

THIE REPAIR WAS ON A WHIRLPOOL TOP LOAD WASHING MACHINE At first I suspected the leak was from the pump because I had replaced the pump 2 times over 10 years. This time with the cabinet removed and filling the tub with water, I saw water running down one of the steel support arms that go under the tub, so I was guessing that it was coming from the tub seal. I had to use a jumper wire to bypass the Lid Switch so the water would drain. Several months before I had this issue with the water leaking... Read more

After looking at several YouTube videos, we decided we could attempt to fix this ourselves. We found the easiest video to follow from Appliance Parts, and ordered the clips and lid switch assembly (the clips we had to replace because we goofed that one ourselves). The parts came within a couple of days. The repair took a little over 1/2 hour only because we had to re-do some steps because my husband was over anxious and did some things without reviewing the video. Overall, it was a very... Read more

With the parts supplied from your company. The lady that took my order was good at her job. All the parts were correct and fit. I thank you for the service that recieved. Read more

Replaced flow meter and control valve Read more

In the end, with a new coupler. But I relearned old lessons the hard way. The washer is in a rental unit and the tenant complained of no spin. My first intuition was that the coupler failed again because I bought a cheaper one elsewhere a couple of years ago and not the brand name available here at AppliancePartsPros. But we’ll come back to that. Lesson #1: Verify the symptoms firsthand. I dug in right away, popped out the motor and the coupler appeared okay. When I spun it by hand, it turned... Read more

Replaced 2 springs and brackets. Also replace rear legs and front legs and re leveled. Works fine. Read more

I looked inside and saw the teeth were worn off the "dogs" so I purchased the Cam Agitator repair kit and a new bolt. Getting the old bolt out was the hardest part since it was worn and rusted. I ended up having to buy a set of socket extensions and a set of stripped bolt sockets so $45 in tools and it took me an hour to get the old bolt out but putting everything back together was a breeze. I was very proud of myself, as a woman, that I fixed this problem myself and didnt have to pay a repair... Read more

Replaced dog ears. Read more