Rfg297abbp/Dawm Parts

I thought fixing this door would be too difficult/expensive, so I just spent a week manually closing the flap myself each time I closed the frig. Then I googled the model number of the frig just for fun. The first result was AppliancePartsPros.com, I clicked ONE SINGLE TIME and I arrived at this site, with the exact part I needed listed at the top, and a repair tutorial video that played beautifully with one more click. In the span of two total clicks, I saw how to fix the frig, and I saw... Read more

I thought fixing this door would be too difficult/expensive, so I just spent a week manually closing the flap myself each time I closed the frig. Then I googled the model number of the frig just for fun. The first result was AppliancePartsPros.com, I clicked ONE SINGLE TIME and I arrived at this site, with the exact part I needed listed at the top, and a repair tutorial video that played beautifully with one more click. In the span of two total clicks, I saw how to fix the frig, and I saw... Read more

• Fridge too warm
• Frost buildup
• Doesn't shut off

Poped off plastics caseing inside the frigerator. Unscrewed 4 screws holding black fan inplace. Followed yellow wire to locate white sensor. Need to be careful not to break styrofoam, don't force it, it should seporate from plastic easy as long as the 4 screws are out. Swap it for the new one and button it back up. While I was in there I replaced the defrost sensor and the other sensor next to the heating rod. Also I know there is an issue with drain hole plugging up with ice so I extended the... Read more

I thought fixing this door would be too difficult/expensive, so I just spent a week manually closing the flap myself each time I closed the frig. Then I googled the model number of the frig just for fun. The first result was AppliancePartsPros.com, I clicked ONE SINGLE TIME and I arrived at this site, with the exact part I needed listed at the top, and a repair tutorial video that played beautifully with one more click. In the span of two total clicks, I saw how to fix the frig, and I saw... Read more

• Ice maker dispenses too much ice

This appears to be a weak spot on these refrigerators; the left-door ice maker will stop making (or at least consistently making) ice. Instead, an ice dam is created, which builds up in the ice maker corridor, making even getting the slide-in bucket nearly impossible to remove. The ice also freezes up the ice making tray, which therefore cannot drop the ice cubes. Generally, two things may go wrong which lead to this issue. The first is the ice-making assembly; its electrical components... Read more

Ordered new shelves from Appliance Parts Pros. This website showed a diagrammatic of the parts and frig, so I was confident. Also, APP has competitive prices and $6 shipping for 3 shelves. Arrived in 3 business days even with regular shipping. Read more

I ordered the French door housing, the new piece has a solid raised curved part that enters the guide, and a new center hinge. I watched both repair videos shown on appliance parts Pro. It looked pretty simple, so I got my 2 screw drivers and unplugged the refrigerator and started. The hardest part was removing the upper and lower hinges. The video didn’t show how he got them loose, after several minutes of frustration I figured out how to release the hinge. The new parts installed really... Read more

• Fridge too cold
• Fridge too warm

Replaced the inside back panel which comes with a new fan. Seems the old fan had stopped working due to ice which burned it out. The drain tube was blocked and ice built up on the bottom plate. Using a basting tube from Walmart and hot water I thawed out the ice in the tube. The basting tube became much like a toilet plunger and cleared the line rapidly. Nothing else worked as fast. I then bought a one foot long piece of thin solid copper wire from Lowes and stripped the insulation off. I... Read more

I my wife removed it and replaced. Read more

Replaced broken handle support bracket (part #AP5620448) and cap (part #AP5620751). Used a phillips head screwdriver and allen wrench. Pliers also came in very handy. If replacing cap and support bracket, be sure to install cap before support bracket, otherwise you'll have trouble installing the cap. I ended up not needing to replace the fixer handle (part #AP4372038), but I'll keep it around just in case. Read more

After looking online and discovering that others who had used a knockoff brand filter to "save money" had the same problem, I concluded the only solution was to replace the filter housing. Found the one I needed on AppliancePartsPros.com. Most important to me was the video explaining how to replace the filter housing - it made the task a snap to complete. The price was also competitive with other sources. Shipping was half that charged by Samsung. Not only was it cheaper, but it was also super... Read more

I ordered 3 replacement shelves for my fridge. Promptly received the shipment, but one of the items was damaged (the lid for the butter try shelf). I went online and started a chat with the rep from APP, and they were great. Gave them my information and told them the issue. Replacement part sent out on Monday! Great service. Read more

• Fridge too warm
• Doesn't shut off
• Noisy

The blower motor that circulates air through the refrigerator was broken. I had to remove all the shelving and drawers from the refrigerator. Then I had to remove the plastic light cover from the center of the fridge. Then I removed all visible screws to uncover the evaporator/radiator. I then unplugged the light bulb and motor wires. Luckily all wiring is keyed so that it can be plugged in again without error. I removed the motor by opening the motor housing. The housing has 1 screw and... Read more

Found one of the drain valves was clogged causing condensation to overflow on the floor behind the refrigerator. Order the parts on Monday morning and they arrived tuesday afternoon. Replace both of the valves in 15 minutes. Easy repair and save a bundle over a service call. Read more

Took a bit to diagnose. First tried cleaning coils but the problem still persisted. Next took of the back panel and put the system into diag mode. (Press energy save button and fridge button for eight seconds system ding once a second and inverter board red LED will blink a code or be on solid if no issue. See back of the refrigerator for a sticker with what the number of blinks means. My unit one blinking 1 time. So I measured the resistance of the compressor between windings (8.9 ohms between... Read more

Ordered the two motors plus ordered the fan blades since I was afraid one might break during replacement. Changed out without breaking Freezer and both ice makers now working fine Read more