Wm3997hwa/01 Parts

The Detergent Box Assembly is an OEM replacement part for LG washing machines. This assembly is responsible for holding and dispensing detergent and other laundry additives during the wash cycle. It ensures that the correct amounts of detergent, bleach, and fabric softener are released at the appropriate times, contributing to effective cleaning and care of your clothes.

Over time, the detergent box assembly can become worn out or damaged due to continuous exposure to water and detergent. Buildup of detergent residues can clog the compartments, and the mechanical parts of the assembly can also degrade. 

Symptoms of a bad detergent box assembly include:

• The detergent, bleach, or fabric softener not dispensing properly
• Visible cracks, warping, or damage to the box
• Residues remaining in the compartments after a wash cycle
• Leaks from the detergent box area
• Error messages related to dispensing issues

This OEM LG part is also compatible with some Sears/Kenmore washing machine models.

The Washer Circulation Pump Motor is an OEM replacement part for LG washing machines. It is a vital component responsible for circulating and pumping water through the wash tub during the various wash and rinse cycles.

Symptoms of a faulty circulation pump motor include:

• Improper water circulation or agitation during wash cycles
• Failure to drain or drain slowly after wash cycles
• Abnormal noises or vibrations coming from the pump area

Causes of a bad circulation pump motor can range from normal wear and tear over time, electrical malfunctions, blockages or obstructions in the pump impeller, or physical damage from foreign objects or debris.

This OEM LG part is also compatible with Sears/Kenmore washing machine models.

The Thermistor Assembly is an OEM component specifically designed for front loading LG washing machines. It plays an important role in monitoring and regulating temperatures during heated wash cycles. The thermistor detects temperature changes within the wash drum and sends this information to the control board to ensure clothes are washed at the optimal temperature.

Causes of a bad thermistor assembly can include general wear and tear over time, exposure to extreme temperatures, or damage due to impact or mishandling during cycles.

Symptoms of a bad thermistor assembly include:

• Inability to reach or maintain set temperatures
• Fluctuating water temperatures
• Error codes related to temperature sensing

This OEM LG part is also compatible with Sears/Kenmore washers.

The Shipping Bolt Assembly is an OEM part for LG washing machines. It is essential for securing the drum during transport, preventing movement that could damage internal components.

Causes of a bad shipping bolt assembly can include improper removal or reinstallation, damage from handling, or deterioration if left in place during machine operation. When compromised, it can affect the stability and alignment of the drum.

Symptoms of a bad shipping bolt assembly include:

• Excessive vibration or noise during washing cycles
• Difficulty in moving or transporting the washing machine
• Drum misalignment issues
• Unusual movement or shifting of the machine during operation

This OEM LG part is also compatible with Sears/Kenmore models.

The Pump Casing is an OEM replacement part for LG top-load washing machines. This casing houses the water pump, providing a protective enclosure that shields the pump from debris and external factors. The casing is designed to fit snugly around the pump, helping to maintain its position and function within the washing machine.

Causes of casing failure can include cracks or leaks from repetitive pressure fluctuations exerted during machine operation. Casings experience extensive mechanical stresses.

Symptoms of a compromised casing include:

• Water leaks near or below the pump assembly
• Noisy or grinding pump noises during water fills or drainage
• Error codes related to water flow issues

This casing fits LG top load models as well as some Kenmore configurations. 

The Float Assembly is an OEM part for LG washing machines. This part monitors and controls the water level within the appliance. It's a safety feature that prevents water overflow and potential flooding, contributing to the efficient operation of the washing machine by maintaining the correct water level for each cycle.

Causes of a bad Float Assembly can vary from simple blockages that prevent the float from moving freely to electrical faults within the switch mechanism. 

Symptoms of a bad Float Assembly include:

• Water overflowing from the washing machine
• Inadequate water levels that affect the washing cycle's effectiveness
• The washing machine failing to start the fill cycle due to a malfunctioning float switch

This OEM LG part is also compatible with some Kenmore models.

The Damper is an OEM replacement part for LG washing machines. It plays an important role in regulating airflow through the machine's drying system. The damper uses adjustable louvers to direct warm air emitted during the drying cycle. 

Causes of a faulty washer damper include broken internal mechanisms preventing louver movement, and restricting optimal air dispersion. Dust or mineral buildup can also impact function over time.

Symptoms of a problematic damper are

• incomplete or lengthy drying cycles.
• Clothing may still feel damp even after an extended run
• Excessive lint accumulation could also point to improper air management

This OEM LG part is also compatible with Sears/Kenmore.

The Vent Hose is an OEM part for LG washing machines. This hose is essential for ensuring proper ventilation within the washer, allowing air to circulate and preventing the buildup of moisture and mildew. It helps maintain the efficiency of the washing machine by facilitating the expulsion of air and excess water vapor during operation.

Causes of a bad washer vent hose can include wear and tear over time, blockages from lint or debris, or damage due to bending or pinching.

Symptoms of a bad vent hose include:

• Excessive moisture or condensation inside the washer
• Musty odors from the washing machine
• Visible cracks or holes in the hose
• Poor ventilation leading to inefficient washing cycles

This OEM LG part is also compatible with Sears/Kenmore.

The Clamp is an OEM part for LG washing machines. It is used to secure the hose connections within the washer, ensuring that water flows correctly without leaks.

Over time, the clamp can become worn or damaged due to repeated exposure to water, vibration, or general wear and tear. If the clamp fails, it can lead to water leaks or hoses becoming detached.

Symptoms of a bad clamp include:

• Water leaking from hose connections
• Hoses coming loose or detaching during operation
• Visible rust or damage on the clamp
• Poor water flow or pressure issues

This OEM LG part is also compatible with Sears/Kenmore models.

The Water Inlet Valve Filter Screen is an OEM part for LG washing machines. This filter screen is designed to fit inside the water inlet valve, ensuring that debris and sediment are filtered out before the water enters the washing machine. This helps maintain clean water flow and protects the internal components of the washing machine from damage caused by particles.

Causes of a bad Water Inlet Valve Filter Screen can include clogging due to sediment buildup, damage from high water pressure, or wear and tear over time. Regular inspection and cleaning can help prolong the life of the filter screen.

Symptoms of a bad Water Inlet Valve Filter Screen include:

• Reduced water flow into the washing machine
• Long fill times or failure to fill
• Sediment or debris found in the wash water
• Error codes related to water intake issues

This OEM LG part is also compatible with Sears/Kenmore.

The Motor Rotor Bolt is an OEM part for LG washing machines. It secures the rotor to the motor shaft, playing a crucial role in the efficient functioning of the motor and ensuring the washer drum spins correctly during wash cycles.

Causes of a bad motor rotor bolt can include wear and tear from prolonged use, corrosion due to exposure to moisture, or damage from over-tightening or accidental impacts. A faulty motor rotor bolt can compromise the stability of the motor, leading to various operational issues.

Symptoms of a bad motor rotor bolt include:

• The washer drum not spinning or spinning irregularly
• Unusual noises during operation, such as banging or clunking
• The washer failing to complete cycles or stopping mid-cycle
• Visible wear or damage to the bolt or surrounding components

This OEM LG part is also compatible with Sears/Kenmore models.

The Suspension Spring Holder is an OEM part for LG washing machines. This holder supports the suspension springs that help stabilize the washer drum during operation, reducing vibration and movement. It plays a critical role in ensuring smooth and quiet operation of the washing machine.

Over time, the suspension spring holder can become worn or damaged due to regular use, heavy loads, or accidental impacts. Causes of a bad suspension spring holder include wear and tear, physical damage, or corrosion from moisture exposure.

Symptoms of a bad suspension spring holder include:

• Excessive vibration or shaking during wash cycles
• Unusual noises, such as banging or clunking
• The washer drum appearing misaligned or sagging
• The washing machine moving or walking during operation

This OEM LG part is also compatible with Sears/Kenmore.

The Dispenser Inlet Hose is an OEM part for LG washing machines. This hose directs water from the water inlet valve to the detergent dispenser, ensuring that water mixes with the detergent before entering the drum for efficient washing. The hose is designed to withstand high water pressure and temperature fluctuations.

Over time, the dispenser inlet hose can become clogged, cracked, or worn out due to regular use. Causes of a bad inlet hose include mineral deposits or debris buildup, wear and tear, and exposure to high temperatures or pressure that can cause the hose to degrade.

Symptoms of a bad dispenser inlet hose include:

• Leaking water around the detergent dispenser area
• Reduced water flow into the dispenser
• Visible cracks or wear on the hose
• Incomplete dissolution of detergent during wash cycles

This OEM LG part is also compatible with Sears/Kenmore.

The Fabric Softener Cap is an OEM replacement part for LG front-loading washing machines. It is a replaceable component that securely fastens into the internal dispenser drawer, containing liquid fabric softener added during wash cycles. Color: blue. It measures about 2-1/2 inches wide by 4-1/2 inches deep.

Symptoms of a problematic cap could include: 

• Softener stains or residue accumulating around base gasket seals  
• Drips or puddles indicative of compromised sealing surfaces
• Cracks, fatigue, or warping affecting secure closure 

Causes typically relate to normal plastic material breakdown after years of opening and closing cycles. Exposure to cleaning detergents could potentially deteriorate gaskets as well.

Compatible brands include Kenmore Elite and some Café laundry appliances too. 

The Control Board is an OEM part for LG washing machines. It manages and coordinates the various functions of the washing machine, including cycle selection, water temperature, and spin speed, ensuring efficient and reliable operation.

Note: Due to changes during production, some models may require a different board, part number EBR75640321.  Please double-check your control board for a sticker to verify the original part number used on your appliance. 

Causes of a bad control board can include electrical surges, moisture or corrosion damage, and general wear and tear over time. These issues can disrupt the control board's ability to manage the washing machine's operations, leading to performance problems or complete failure of the appliance.

Symptoms of a bad control board include:

• The washing machine not starting or responding to controls
• Error codes displayed on the control panel
• Inconsistent or incorrect cycle operation
• The washing machine stopping mid-cycle

This OEM LG part is also compatible with Sears/Kenmore models.

The Bleach Funnel is an OEM part for LG washing machines. This part safely dispenses and introduces liquid bleach or other cleaning agents into the wash cycle at the appropriate time.

Causes of a bad Bleach Funnel can include physical damage, wear and tear over time, or clogs from residue buildup. 

Symptoms of a faulty Bleach Funnel include:

• Bleach or cleaning agents not being properly dispensed
• Leaks or residue buildup in the dispenser area
• Clogging or blockages preventing proper flow
• Washing machine not effectively utilizing bleach or cleaning additives

This OEM LG part is also compatible with some Kenmore models.