Leanna November 09, 2020 for Model Number LFSS2312TP My side by side beeps and will not cool. The door seals are clean and not cracked. What could this be?
1 Answer Hello Leanna, the beeping is from the High Temp Alert circuit, which is normal if the ref is not cooling. You would need to check if the compressor is running, the condenser fan next to it is on the same circuit as the compressor, also if the freezer evap fan is running. Read More...
William October 15, 2020 for Model Number FFHS2611LBK Damper door stays open. Frost forming in freezer causing ice in lower vent. Will replacing damper assy. fix the frost problem also?
1 Answer William, the damper 242303001 not closing can be caused by the main control A01078804 not sending voltage due to the thermistors 242278801 not registering properly. It would be recommended that the damper is tested to identify if it is sent 120VAC by the main control at the connection J1 pin 5 when the unit is placed in a test mode. It would also be recommended that the refrigerator sensor is tested for resistance and it should measure 26.04KO at 40°F, 28.21KO at 37°F, and 30.74KO at 34°F for the refrigerator thermistor. Read More...
Norma February 17, 2020 for Model Number FFHS2611PFBA My freezer is cold but not cold enough to keep anything frozen and it's showing an H1 code alarm it won't stay on 7 are any other setting on the freezer but the refrigerator part is still 7 and it's got cool air blowing.
1 Answer Norma, the condenser coils will need to be inspected to ensure that they are clean. From there, the evaporator will need to be inspected for a frost pattern. There should be a light coat of frost on all of the evaporator coils if the compressor has been operating for an hour. If there is not a light coat of frost on all of the evaporator coils, there is a sealed system issue that would require an HVAC certified technician. Read More...
Dave September 18, 2019 for Model Number FFSS2614QP5A My Freezer temps are good. Refrigerator temp not cold enough and fan blows very weak. Defrost not working on evap coils. Coils icing up preventing air from blowing properly into refrigerator. Heating element is showing continuity and good. I suspect Defrost timer bad but cannot find it ? Thanks, Dave
1 Answer Dave, Test the defrost thermostat to make sure that it is not faulty and if the thermostat has continuity then the defrost control will be the issue which is built into the control A01078804. Read More...
Bret September 10, 2019 for Model Number FFSS2615TSO My refrigerator has lost all power. The compressor and the fan in the back are dead as are the fans and lights inside the refrigerator and freezer. Sometimes I will get a dim flicker from one of the lights inside. Is this a fried control board part #A01078804? I tested power at the outlet and it's at 120v but there is no power to the compressor or fan in the back. Thanks, Bret
1 Answer Bret, as the lights, dispenser interface, and main control operate independently of each other, you may want to inspect the wiring going from the outlet to the controls as the lights directly receive 120VAC from the outlet through the door switch. While the temperature control A01078804 does control temperature, it would not stop voltage from going to the lights or the dispenser. It is possible that a power surge can cause a domino effect, and voltage checks at the temp control and the dispenser control can identify if there are any wiring problems up to each part. Read More...
Matt May 30, 2019 for Model Number FFHS2611LWKA I found the compressor and condenser fan motor off but the evap. fan motor was running inside the box. Suspected control board to be faulty. No power off of the compressor relay on the control board. Also the fan that takes air from the freezer to the refrigerator is not running. Any ideas before I order parts. Thanks, Matt
1 Answer Matt, you may want to check the thermistor assembly 242278801 for proper resistance in comparison to actual temperature. From there you would do a voltage check from the main control. At connection J1 pin 4 to pin 1 there should be 120VAC going to the evaporator fan if the temperature is too high. If the voltage is not there, and the thermistors check good, then the main control A01078804 would be the issue. Read More...
Michael April 08, 2019 for Model Number FFSS2614QE1A My fridge dispenses water occasionally on its own. I have already changed the water inlet valve and the microswitch.
1 Answer Michael, Voltage is routed thru the dispenser control board after the actuator pad is depressed so you could have a possible short in the board if you're sure the dispenser is causing the problem. Also, check and make sure your ice maker is not overfilling and leaking out thru the ice flapper door. Read More...
Jim T January 25, 2019 for Model Number FFHS2611L My water filter and lines keeps freezing as well as the food in the refrigerator. Even on the lowest section? What could be the problem?
1 Answer Jim, For this issue the damper would most likely be the cause for this issue which is part number 241600906. Read More...
Bubbac October 01, 2018 for Model Number ffhs2611pfca After ice freezes and tries to dump, every few seconds there is a thump. This goes on for a while until finely the ice dumps. then the cycle starts again. I have replaced the ice maker . suspect the heater on the ice maker is not being activated by ?? Maybe a control board.?? The noise from the thump goes on for a while but it quits after the ice dumps!! Then the water fills the tray and here we go again. HELP !!
1 Answer Bubbac, It would be recommended to check to make sure that the icemaker is not getting too much water in it as this sounds like what the issue may be. The water valve may not be closing off all the way allowing water into the icemaker and the heater is not able to come on due to too much water. The icemaker does not operate off a control board. Read More...
Glen H. Mills June 08, 2018 for Model Number ffss2614qe6a No water or ice at door took water line off at door bottom no water there had power surge here a couple weeks ago replaced water valve still no water thinking control board???
1 Answer Glen, You will want to check the switch for the dispenser to make sure that it is good. Also check to make sure that the lock is not on which would also cause this issue. Check the door switch for the unit make sure that it is not bad because it could also cause this type of issue. Read More...