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Customer Questions and Answers for Washer Agitator Coupler Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11893914
Manufacturer Part Number: WH49X10042

Washer won't agitate or makes squeaking noise? The agitator coupler transmits motor force to spin clothes. DIY repair in 15 minutes with video guide.

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Questions & Answers

For Ge Washer Agitator Coupler Kit (Part Number: OEM11893914)

1 Answer

Hello Andrew, The first thing you should do is be sure you're not hearing debris in the drain pump. This would be very desirable as the next issue we will cover is a bit more costly and much more time consuming. This is the sound that the spin bearing WH2X1197 makes when the outer tub WH02X10383 seal has begun to leak and detergent water has washed the grease from the bearing. Also, be aware that there is a lower spin bearing that is made on the transmission assembly WH38X10002. Let us know if we can provide further assistance.

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1 Answer

Hello Alice, The coupler WH49X10042 needs to be replaced. It catches when it is raised a bit because there is a small part that still has the teeth completely intact. If you raise it and try it like that, it will strip under load.

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1 Answer

Hello Gail, Try using a small size rope. Wrap it under the coupler one time and give it a yank. It may take a few times and you may need to tie the ends to something to use as a handle, but it should pop right off.

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1 Answer

Hello Dan. You will run a rope under the agitator and jerk upwards to remove the agitator from the washer. Once the agitator is removed, you can access the bolt in the top of the coupling and remove the coupling WH49X10042 from the unit. Hope this helps.

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1 Answer

Jesus', If we understand you correctly, the washer will fill and agitate(wash)and drain the water, but will not spin. If that is correct, you need to start by checking the belt WP22003483 for excess wear, make sure the motor slides and slide plate are clean and the motor assembly moves freely, and the thrust bearing and pulley 12002213 are not distorted or worn excessively. You most likekly have an issue with the thrust bearing assembly, based on your post. Thanks and Good Luck

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1 Answer

Hello Scott. Check and see if the coupling WH49X10042 is bad in the unit and is causing the issues with the agitator. Hope this helps.

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1 Answer

Hi Cody. Remove the agitator and see if the coupler under it that mounts to the transmission shaft is broken. This is part # WH49X10042. Thank You.

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1 Answer

Hi Pete. Have you removed the agitator to see if you need the coupling kit part # is WH49X10042? Where did the metal come from ? If the inner hub base is broken, it will unbalance the unit and have pieces from there as well. The part # is WH45X10027. Thank you.

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1 Answer

Hello paulpwmj54. No, it should not spin freely. It sounds like the coupling WH49X10042 is stripped and will need to be replaced. Hope this helps.

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1 Answer

Hello Chris! The washer transmission is part number WH38X10002. You can put anti-seize on the locations that you are inquiring about. Thanks!

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