Chris March 20, 2018 for Model Number LG wm2016cw I replaced bearings and spider drum support. All has been fine, but the rotor bolt broke the head off after 2 months. I replaced it and again about 2 months the head broke off again. Could it be the shocks not dampening properly in spin mode?
1 Answer Chris, For this issue the rotors could be the issue but you will also want to make sure that you are not overtightening the bolt. Read More...
Matt October 07, 2017 for Model Number WM2455HW Hello, I have an LG Tromm front loading washer. Last week it was making a loud noise and stopped spinning. With some research, I found that some of the rotor magnets were broken. There was also a lot of black "dust" on the rotor and stator. I ordered a new stator and rotor and just installed them. The washer spins again, but it sounds like the rotor and stator are grinding again. Any suggestions on what could be causing this? Thanks. Matt
1 Answer Matt, Check and make sure the mounting bolts for the stator are evenly torqued, and there is no "warpage" or waviness to the assembly. Based on the post information and description, it's more likely you have a set of worn out tub bearings 4280EN4001F, 4280EN4001C, 4036ER2004A. They will produce a black powdery substance and make a grinding,growling noise, when they begin to wear out. Read More...
Carl August 11, 2017 for Model Number 4413et1003a Can I purchase a part directly from your store and pay cash.
1 Answer Carl, We are an online parts supplier and do not have any store fronts to go to. We only do transactions via major credit card via the internet or by calling 877-477-7278. Read More...
Brett P. July 27, 2017 for Model Number WM2277HW I don't believe I am seeing voltage output to drive the rotor. The harness and stator resistance check are good with are 20 ohms between connections. What voltage do I check for at the controller and where do I check to verify voltage into the controller? Thank you
1 Answer Hello Brett, It looks from the wring diagram that the terminal labeled "RD" is the one for the motor. While it does not specify the voltage, the terminals to be tested are 2, 1, and 3 while using terminal 1 on the "NA" as the ground reference. There is notation indicating the drive motor is a DC motor but no voltage is provided. The resistance of the motor should read as follows: 1-2 / 2-3 / 3-1 About 5 O to 15 O. Read More...
Jesse June 05, 2017 for Model Number WM2277HW I have a WM2277HW and I ordered this part a couple of weeks ago because the old one was completely stripped out. I just finally tried to install it last night, and the rotor would not go onto the spindle at all using the method shown in the video (pushing hard and wobbling it back and forth) I was able to get it half way onto the spindle by waling on it with a mallet, but that was about it. Tried to use the bolt to draw it in the rest of the way, and it just stripped the bolt. Is this definitely the right part for my washer?
1 Answer Jesse, first check and make sure you have the correct part in the box. Then check for any loose, cracked or damaged magnets, and make sure they are all in position. Check the "splined" portion of the spindle, Make sure it's not damaged where the original rotor splines were mounted/aligned on the shaft. Lastly, make sure the RPS sensor and wiring are in the proper position and mounted to the stator properly. Once everything is checked and mounted, make sure you use a few drops of "loc tite" thread compound to help lock the mounting bolt to the shaft. Read More...
Jcg April 16, 2017 for Model Number WM2455HW I have a LG Washer that the spines on the rotor seem to be stripped. How tight should you get the bolt that holds the rotor in place.
1 Answer Jcg, You will want to turn the screw in until it bottoms out and then give it a couple good turns to make sure that it is tight. Read More...
Garrett March 21, 2017 for Model Number WM2075CW I have 2 cracked magnets on the inside of my rotor, must have happened while moving, (i had the unit apart to fix the bearings before the move) would i be able to replace the magnets or does the whole rotor need to be replaced?
Mel January 31, 2017 for Model Number LGWM2101HW I need to replace the rotor assembly but Im not sure what part I need. I have the individual part numbers. can you tell me witch part I need to order? PBT-GF30, PBT-GF30FR17, & 6501KW2002A
Geoff Leslie November 11, 2016 for Model Number LG f1496ad5 After replacing a new set of bearings and seal onto the drum shaft, and re-assembling the washer/dryer, we couldn't get the Rotor back on to the Stator Motor, what could be the problem?
1 Answer Geoff, The rotor has to go on a certain way and because there are magnets on the rotor that will stick to the magnets of the stator then it will make it more difficult to get it to slide back on. You will want to make sure that you align it properly and then have someone push on the inner tub while someone pushes the rotor in place should allow it to go on. Read More...
Adriano August 05, 2016 for Model Number WDC266C03R Hi, the gear plastic of rotor assembly broken. I need buy all rotor assembly correct? I would like to know which plastic alloy is used in the manufacture of this piece. Thank you
1 Answer Hello Adriano. You will need to replace the whole part. We have no idea what material they use. That would be information that the manufacturer would have. Read More...