Billy January 16, 2024 for Model Number ntw4516fw3 Making a grinding noise when washing . does not make noise when spinning. Do i need a splutch kit
Tracy January 11, 2024 for Model Number Maytag MVW7232HW1 Hello, Washer is 3 months old - loud grinding noise at end of cycle (spinning cycle - I think) stopped and left wet clothes. Turns on, lid locks but that's where it stopped. We ran the diagnostic test - it showed F7E4 fault codes. So, is the drive clutch kit the answer to my prayers? Thank you!
1 Answer Tracy, You will want to check to make sure that there is nothing caught in between the tubs and if there is not then check the wiring of the clutch and if the wiring is good then do a drive system test which is test 3 on the tech sheet to make sure that the clutch is good. The tech sheet can be located inside the cabinet at the front when you lift the main top. Read More...
Vic January 01, 2024 for Model Number WTW5810BW0 My Whirlpool Cabrio washer does not agitate. When in the automatic test mode in the wash cycle the machine makes a loud clicking noise as the agitator and basket both rotate 1/4 rotation back and forth. The agitator does not move independently. In spin cycle the machine appears to operate fine. I inspected the drive hub and it appears to be good. The shift actuator was replaced several months ago.
1 Answer Vic, the shift actuator would need to be tested for voltage being applied from the main control using the wires found at connection J16 from pin 1 to pin 2. With the appliance set to a manual test mode, the spin mode can be briefly started, stopped, then agitation can be set and the wires tested for 120VAC. If the control does not send 120VAC, the control W10581550 has failed. If voltage is sent, but the shifter does not activate properly, the shift actuator WPW10006355 would need to be replaced. Read More...
Richard December 26, 2023 for Model Number wtw4816fw3 washer making popping noise during starting to spin , checked under washer trans pulley is loose allowing pully to wobble , Tried to remove 13 mm nut , it will not loosen due to shaft turning inside pulley , Do i cut pulley off of Shaft and replace pulley kit ?
1 Answer Richard, if the nut will not pop loose when tapping on the wrench with a hammer, the pulley would need to be cut off to carefully grab onto the drive shaft to remove the nut. The clutch kit W10721967 would then need to be replaced. Read More...
Marlene December 19, 2023 for Model Number MVWX700XL1 Washing machine was working fine except it sounded like a jet engine on the spin cycle so we replaced the gearcase and actuator. Gear case was definitely bad. When we run the calibration, the process starts and it agitates and sounds like its pumping, but then all the panel lights come on and the display reads 88. The lights go out and the process continues with spinning the basket and testing the water supply and finishes. Why is the display lighting up? We can run a load and it works fine except every once in awhile the clothes are still very damp when the load finishes. It obviously spun because the clothes are pushed to the sides, but they are still very damp. I can switch the cycle to rinse and spin and it works fine and the water in the clothes is fully spun out. Is the calibration failing? So its not coming up to speed on spin? There are no error codes coming up. Thanks
1 Answer Marlene, all of the LEDs should turn on when the calibration mode is started. However, based on the information provided, it sounds like either the calibration did not save or the control is not sensing speed properly. In this case, the most likely cause of failure would be the main control W10405819. Read More...
Wayne December 13, 2023 for Model Number MVWC565FW1 before spin cycle machine starts banging as if is not level then it stop & continues to spin
1 Answer Wayne, Based on the description this could be an off-balance load, an un-level machine, or weak suspension rods. Read More...
John December 09, 2023 for Model Number MVWX655DW1 My daughter smells an oily smell when it runs. But it's not leaking any oil that I could see. It's got a 10 year warranty on motor and tank. Assumed that was for the whole drivetrain but the technician told her it's the gearbox which is not in warranty and not worth replacing. Just replace the washer. For 220 we can replace it but any chance it might be the clutch assembly and not the gearbox?
1 Answer John, unfortunately, the only item that would have oil to produce this smell would be the gearcase W11454734. The clutch would not cause the gearcase to create an oil-burning smell, instead, it would likely be a grinding gear in the gearcase. Read More...
Kevin October 22, 2023 for Model Number MVWC565FW0 Would not agitate so I replaced the hub even though the splines were in good condition. It still would not agitate so I replaced the actuator and still does not agitate. What is next? Clutch kit?
1 Answer Kevin, Put the unit into service diagnostics and see if there are any error codes. There would most likely be an error that is causing this to occur. Read More...
Don October 16, 2023 for Model Number MVWC415EW1 When the washer gets to the agitation cycle it starts clicking and it doesn't agitate. But it runs through the wash cycle otherwise except it doesn't lock during the agitation. When it gets to the rinse and spin cycle it locks.
1 Answer Don, based on the information provided, it sounds like there is a failure in the control W11124822. It would be recommended that the appliance error codes are checked in the diagnostic mode to identify if a failure has been recorded. If there are no stored error codes, the control has indeed failed. Read More...
Kathy October 08, 2023 for Model Number MVWX655DW1 I don't need the drive clutch kit, I need the other part that the belt goes around
1 Answer Kathy, The belt goes around the pulley, and the pulley comes in the clutch kit. Read More...