Ken July 10, 2023 for Model Number MVWC425BW1 Hi. I have an issue with a noise when the unit ends the wash cycle and starts the drain cycle. I replaced the drain pump due to items being stuck in it, but this sound is still there. Any ideas?
1 Answer Ken, There are several things that could make the noises, you will need to check it while making the noise to determine what component is making the noise. Read More...
Jerry May 28, 2023 for Model Number mvwc350aw1 mvwc350aw1 lid will not lock. replaced lid lock switch never fixed it. please advise .thank you
1 Answer Hello Jerry, if replacing the latch did not correct the problem and the lid strike is in position then the control board may be faulty, it is part W10484689. Read More...
Donald May 16, 2023 for Model Number MVWC415EW0 i replaced the Drive clutch but there seems be water coming from the drive clutch not sure exactly why, i was able to flip the washer over but they only spot thats wet is the right under the drive clutch
1 Answer Donald, The only thing that would cause a leak around this area will be a seal around the gearcase that would cause this issue. The seal can only be gotten by replacing the gearcase. Read More...
Zeak April 10, 2023 for Model Number Amana ntw4516fw3 Splutch keeps breaking apart, rubbing/burning off lip of plastic(basket drive gear). Replaced twice within 2 months. What could be causing this? Appreciate your help.
1 Answer Zeak, Normally this will occur when the unit is being overloaded or the bolt holding the splutch is backing off. Use some blue Loctite on the threads to keep the nut in place. Read More...
Mike February 28, 2023 for Model Number WTW4815ew1 Hi, on my washer it won't agitate but spins fine. Could I need to replace the drive clutch kit? It makes like a clicking sound on the agitate cycles.
1 Answer Mike, the clutch W10721967 would need to be inspected for any broken sections that may not allow it to shift properly. If there is not a broken section and the shift actuator has not slipped from the clutch arm, the shift actuator W10913953 would be the most likely cause of failure. Read More...
David February 22, 2023 for Model Number WTW5057LW0 My sons Whirlpool WTW5057LW0 Top load washer makes a loud almost a squealing noise only when agitating. Spin cycle seems to be normal. Belt and pulleys look good. Could this be the drive clutch?
1 Answer David, Based on the information provided I would start by checking the lower pulley and the splutch assembly for the noise in question. Read More...
Robert November 07, 2022 for Model Number MVWX655DW1 The spin cycles do not seem to last long enough and or not fast enough. The water pumps out but the clothes are wet, they need to be rung out before putting in the dryer. Would this mean that I would need a drive clutch kit?
1 Answer Robert, if there is not an error code that appears when using the diagnostic test mode error retrieval, the hub kit W10528947 and belt WPW10006384 would need to be inspected for any damage or excessive wear. The spin basket would need to be rotated by hand to identify if it is able to spin freely. If it can, the next step would be testing the motor W11283592 windings for resistance and they should measure 5-9.5 Ohms of resistance. If the motor fails, it would need to be replaced. If it does not fail, it is likely the speed sensor on the shift actuator W10913953 is not operating properly. Read More...
Richard August 30, 2022 for Model Number wtw5500xwo I have a washer that a customer complains is not spinning the water out of the cloths is is about two years old , I looked under washer and saw that the transmission pullet has cut a hole thru the plastic belt guard The nut is tight on the pulley , Any suggestions ?
1 Answer Richard, Replace the pulley and the belt guard and apply Loctite when replacing the nut and tighten it down. Read More...
Deucecoupe August 10, 2022 for Model Number WTW4900BW0 I bot clutch W10721967, Checking stuff while changing it. The old gears look pretty good. The outer gear & spline turns the basket when the actiuator "shifts" I see that. If I grab the outer gear & turn it, the basket turns too, ok. But if I twist the outer gear QUICKLY, the basket slips first, maybe chatters a little, then the basket turns the gear. Seems this is happening inside the transmission. Is this normal? IE is there another "clutch" inside the transmission that can "slip" a little? Symptoms were, washer works but when it tries to spin, it makes a buzz/bump/zip noise, basket lurches & starts to spin but then it gives up.
1 Answer DeuceCoupe, if the drive hub W10528947 is not slipping and is in good condition, the gearcase W11454372 would be the cause of failure based on the information provided. Read More...
Joann March 22, 2022 for Model Number WTW5000DW0 Washer gets to the spin cycle, spins but does not spin enough to get all of the water out of the clothes. They are sopping wet. An extra Drain and Spin cycle works (you can hear water being pumped out) but clothes are still sopping. Also seems to be using way more water in the wash cycle than ever before (clothes were always wet but not sitting in gallons of extra water). There is a Deep Water Wash cycle but it’s not set for that. Thank you!
1 Answer JoAnn, Based on the information provided I would run the diagnostic test using the tech sheet packaged with your machine to determine if you have a clutch issue or possibly an actuator issue. Running the diagnostics should determine any error codes and the tech sheet will give you the issue and solution based on the error code. Read More...