Della K. June 10, 2015 I have a new filter but the cap used on the end of the filter broke how do I buy a new one?
1 Answer Hello Della, For a black cap order WP2260518B. For Bisque order 2260518T. For white order WP2260518W. Read More...
John June 09, 2015 for Model Number WRF560SEYM04 I had a whirlpool refrigerator delivered yesterday. It has French doors and a water dispenser on the outside. Since we had it delivered and installed, water has been dripping from the dispenser. We must have emptied at least 10 gallons out to clear the line. The water drip may stop for several hours but restart when someone tries to get a glass of water from the dispenser. We just discovered this morning that the water filter ejects from the housing sometimes when dispensing water. Could this be causing the leaking problem and what can we do? Thanks John
1 Answer John, Yes, the water filter popping out would cause the unit to drip at the dispenser. You will want to make sure that the filter is in all the way and if it is fully seating and locking into place. If it is and still doing this then it sounds like the filter head is bad and would need replaced. Read More...
Tr June 07, 2015 Whirlpool side by side fridge. Water filter outside in the bottom grill with door, which has separated at the hinge. New filter is installed. Question is whether the water system will work correctly without any filter installed?
1 Answer TR, Yes, Whirlpool side by side refrigerators will operate with the water filter removed. There is a "bypass" mechanism inside the filter housing the directs the water flow into the filter when the present. The mechanism also "bypasses" the filter and allows the water to flow through the system when the filter is removed. Read More...
Karen B June 02, 2015 for Model Number ED2GHEXNB04 The water is running very slowly out of our water and ice maker even though the filter was recently changed.
1 Answer Hello Karen. If the water is to slow, and the pressure is fine, you will need to replace the filter housing WP2186443 on the unit. Read More...
Christine May 29, 2015 for Model Number G2IXEFMWQ02 I recently replaced the water filter on this unit. However, the light indicator is still red. How do I reset this? Thank you
1 Answer Hello Christine, You can try pressing and Releasing the Light Button (door switch) 5 times Quickly. Other models require that you Press and Hold The Light and Lock Buttons until the Water Filter light flashes. Other designs require that you press and hold the “RESET” button for 10 seconds. I checked the owners manual and Whirlpool doesn't bother to explain on this model. Read More...
Jan F May 24, 2015 for Model Number 79571053014 What water filter do I need to order for my double door refrigerator with bottom freezer? It is Sears Kenmore Thanks, Jan
Joann May 19, 2015 for Model Number pur pop out refridge water filter The eject button popped out when I took the old filter out and now i can't get it pushed back in so the new filter won't stay in. what do I do? did I break the eject button when I pulled out the old filter? It goes in and out when I push it
1 Answer Joann, The push button on the filter should be popped to the outer most position when the filter is in place or not. The only time it will push in is when the filter is being pulled out. You will want to push the filter in with a little bit of force in order for it to lock into place. If you need to use the end of a broom and push on the filter to push it in all the way. If it still will not lock in then the filter housing would need to be replaced. Read More...
Nancy April 29, 2015 for Model Number ED5PHAXSQ01 I have always replaced the filter with 4396841 but this time I was given another # filter (looked identical) and didn't realize it was a different # until the water dispenser would not stop flowing. Got the correct filter but the water dispenser still will not shut off when I remove the glass. Why do I have to pull the paddle forward firmly for a moment for the water to stop? I have never had this or any other problem when replacing the filter. Thanks for your help.
1 Answer Nancy, When replacing the water filter, it is necessary to purge 3 gallons of water through the dispenser. Until this is done the water will continue to run until the air that is in the line from installing the new filter is purged. This may be what happened and after the air has been purged it should work. Read More...
Sally April 15, 2015 We just bought a Whirlpool side-by-side refrig. I emptied 30 or more cups of water before drinking it, as per instructioned by the installers. The water as a chlorine/chlorox taste. My husband then removed the filter and is still has that awful taste. Could it be the tubing.
1 Answer Hello Sally, This can be the tubing or reservoir. It could also be the water supply line to the refrigerator. You should try the water to the unit first, then begin replacing the tubing and reservoir. Read More...
Dan M April 12, 2015 for Model Number ed5hexvbo06 The filter 4396710 is not popping out when you press the button and with using additional push stick it still won't release
1 Answer Dan, You may have to remove the kickplate to get the filter out. You will have to take the cap off and push in on the tab and get ahold of the filter and pull out. If it still will not come out then you may need to replace the filter housing. Read More...