Mosy September 07, 2013 for Model Number WGD9151YW I have a Whirlpool washer which gives me F06 error code can you please tell me what could be wrong and if I need to replace a part.
1 Answer Hello Mosy, I am going to take a leap of faith and GUESS that you washer model number is YWFW9151YW since you provided the model number for a dryer. If this is correct, the F-06 fault code is a Drive motor tachometer error. The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin the door will be unlocked after 3 minutes. Potential Causes: • Check wire harness connections between the Drive Motor/Tachometer and the Motor ControlUnit (MCU), and between the MCU and the Central Control Unit (CCU) • Check the Drive Motor • Check the MCU • Check the Wire Harness Replace failed component. Read More...
Lori T. August 15, 2013 for Model Number MHW6000XG2 I have a Maytag Maxima Washer and I received the error codes F01 E02 which states I need to replace my Motor Control Board. The Serial Number to my Mayytag is C14850155. I am not sure of the part number I will need to order, would appreciate any help you can provide.
1 Answer Hello Lori, You will need to order WPW10374126 for your unit. The fault code indicates the Motor Control Unit (MCU) has an internal malfunction, repeating under or over voltage, or over current conditions. Can also be caused by momentary loss of neutral feed to MCU during the spin cycle. If the error occurs during a high-speed spin, the door will remain locked for 3 minutes. Read More...
Larry June 24, 2013 for Model Number WFW94HEXR2 Washer flashing codes F 01 E 02 and F 06 E 02. Washer is 14 months old. Have tried to unplug to reset unit. but it didn't help. Are there any recalls since unit is so new? If not, what are my options? Thanks.
1 Answer Larry, There are no "recalls" for your washer at this time. Based on the error codes you supplied (F1 E2 )would indicate a voltage error on the MCU (motor control unit) and F6 E2 indicates a communication error between the CCU(central control unit) and the U/I(user interface). Your first check should be at the wall outlet, Make sure the outlet is a 120 VAC, grounded and polarized outlet. Disconnect the power cord from the outlet, remove the washer top panel and check for any loose connections or wires between the two control boards. When you remove the top panel, you should be able to retrieve the tech data information sheets, and can conduct all the tests and diagnostic programs. If you should need more assistance, please include an e mail address, so we can attach any needed parts or technical information you may need. Read More...
Jim June 21, 2013 for Model Number Kenmore Elite HE 3t washer Washer is 10 yrs old, the other day it started giving me error codes, SUD and F02 and wouldn't drain, if I ran it in Express mode it would work. then it stopped draining in the Express mode, if I left it sit for about an hour an then run in Rinse & Spin mode it would drain, now it doesn't drain at all, makes a humming noise, and when I try to use the control panel to cancel it locks up and I can't even open the door, it will not reset even if I hit the cancel twice it keeps trying to run, I have to unplug it and then plug it back in and hit cancel real fast to get it to shut off and unlock the door.
1 Answer Jim, You will need to check the drain pump, drain pump filter 280187 and the drain hoses for clogs and debris. You will also need to check the air pressure hose WPW10004260, disconnect it from the water level switch WPW10514214 and blow in the end of the hose, this will usually clear any sediment or debris that has accumulated in the hose, and replace the water level switch. In order for the machine to unlock the door and the machine to shut off, the washer control has to "see" that the washer tub is empty, if the water level switch is still registering water in the tub (SUD or F2) it won't. Read More...
Steven May 01, 2013 for Model Number MFW9800TK0 We recently had a flood in our basement and our washing machine had ~ 2' of water around it. Once we pumped all the water out of our basement I took the front panel off the washing machine and let it air out for two days. Once I hooked the washing machine back up and ran our first load we received an F-11 error code. After doing some research online I unplugged the machine, made sure all the connections were tight, and tried a load again. Everything ran as I would have expected it to. Once that load was finished I tried a second load and about half way through that load I received the F-11 code again. I unplugged the machine and ran another load and this time it worked. However, now I am receiving the F-11 code consistently when we run full wash cycles. I am able to run the Spin and Drain cycle consistently without any issues so I assume the motor is good. Since the Motor Control Unit was under water I assume that is what needs to be replaced (Part #8182706) but before I spend the money on the MCU I was hoping there was a way to test out my machine to make sure this is what needs to be replaced before making the purchase. Any assistance in resolving my issue would be appreciated.
1 Answer Hello Steven. Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Possible Causes / Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 3. Check the drive system for any worn or failed components. 4. Plug in washer or reconnect power. 5. Verify CCU operation by running a Diagnostic test or any cycle. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. 8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors. Read More...
Rose April 08, 2013 for Model Number ghw9400pw4 The washer flashes the F06 code. The diagnostic test did not show any problems...a service tech thought we should replace the MCU but did not do any testing/diagnostic. Is there some diagnostics we can do to try to determine if it is the MCU? The part isn't cheap. Also if I order the part and that is not the problem can I return it? Thank you
1 Answer Hello Rose. The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking for operations of the drive motor. 6. Check the drive motor for powered rotations. Read More...
John F. March 19, 2013 for Model Number 11047852703 Hi I have a Kenmore HE3 washer that simply won't 'power up'. When I press the power button all I get is 3 short 'dings', however nothing else...any thoughts on this? Thanks, John
1 Answer Hello John. Try unlocking the control panel. Press and hold CYCLE SIGNAL for 3 seconds and see if the control unlocks. If not, replace the control board on the unit. Read More...
Flint February 07, 2013 for Model Number ghw9400pwo i have a whirlpool duet washer and I get a f11 error code on any cycle. It will not start the motor on the C:04 diag which should rotate the drum. I ordered a MCC unit and still have the same problem.Should I be able to read anything on the serial interface connection at the ccu , either voltage of frequency at any time. thanks flint
1 Answer Hello Flint, You will want to test your motor to make sure that it is good. You can do a resistance check on the windings of the motor. You should have approximately 3 to 6 ohms resistance. Check wiring from motor to control and up to CCU. If all checks ok then replace CCU. Read More...
Fred B January 20, 2013 for Model Number Whirlpool Duet HT Hi the washer seems to be working fine, however, I just noticed when the display indicates 1 minute left for the spin cycle which is where it spins in one direction stops then spins in the opposite direction. It does not stop. I've let it run for 10 minutes and it still indicates 1 minute left.
1 Answer Hello Fred, You will want to check the pressure switch to make sure that it is resetting to empty. If not resetting to empty it will cause unit to continue to rotate. If this is good then you would have a bad main control board. Read More...
James L November 23, 2012 for Model Number GHW9400PW4 I've ordered a replacement MCU from you (2954738). What do I have to do to get the old unit out? I've already got the lower panel off and the unit is exposed.
1 Answer Hello James, Once you have the lower panel off you would unscrew the MCU and disconnect wiring. Making sure unit is unplugged. Once you remove the wiring you plug wiring into new MCU and screw back in. Read More...