Shawn Smith November 22, 2013 for Model Number whirlpool lsq9564jq0 Originally, my Whirlpool was not agitating. I replaced the Motor Coupler and Agitator Dogs and reassembled the machine. As I ran a test cycle, the washer filled correctly, agitated correctly, but encountered a new problem when spin cycle started. There is a loud clicking noise, not quite grinding, but clearly metal "slipping" type of sound. The machine will spin with no problem, but as speed increases, the sound intensifies. I pulled off the agitator to watch the spin cycle and see if I could identify the problem. I could see the metal rod, where bolt is inserted to hold agitator in place, "slipping" (not spinning at same speed as drum). Is this a clutch issue? A washer drive block issue? Maybe something else? One last bit of info, for years, the machine has leaked a orange/red substance that I assume is grease (not a black oil). Wondering if I've finally run out of something and this is what's causing the metal clicking / slipping sound? Any thoughts? Shawn
1 Answer Shawn, This issue could be caused by a faulty drive block or possibly the spanner nut being loose. You will also want to make sure that the tub is not rounded out where the drive block goes into it which would cause the same type of slipping issue. Read More...
Moe & Curley October 26, 2013 for Model Number GWS9545JQ0 My Whirlpool Gold washing machine is making a loud clanking noise during the spin cycle. It gets louder as it goes through the cycle; this is a consistent ping, sounding like a hammer hitting the drum. I just replaced the washer drive block and spanner nut. I also replaced the clutch assembly kit prior to that. Both parts didn't look worn, however I still replaced them and the sound remains. QUESTION: What part needs to replaced when the washing machine makes this noise? The sound still remai
1 Answer Moe & Curley, When you replaced the drive block WP389140 did you check the "tabs" on the top of the drive tube to make sure they were still square and not rounded off ? and did you get the spanner nut as tight as possible without "mushrooming " the tub . You may need to remove the filter assembly, under the tub and install the filter plug kit 285868.and check the wire harness to insure the harness is installed in the retainer clips along the back of the cabinet and to the motor, and in the control console, a harness that is "tapping" the cabinet will make a similar type noise. Read More...
Dorky Dan October 22, 2013 for Model Number 110.20722990 What are the SYMPTOMS which would require you to replace the "Drive Block"? I have a machine that washed fine. But when it started the Spin Cycle, it just runs with a slight clicking sound, but does not spin. I pulled the motor and transmission out. The clutch looks fine with no apparent wear or damage. The Coupler looks new also. Hand turning the clutch in one direction, I get agitation with the shaft. Turning the opposite direction I get nothing. I need an education in HOW the spin cycle works and what engages the tub. I'm guessing a reversed motor does it, but I'm not sure where this engages the tub and causes it to spin. What TESTS can I run to help IDENTIFY the problem ... and why it does not spin? Any help or suggestions would be appreciated.
1 Answer Hello Dorky Dan. Remove the agitator and see if the drive block is stripped out on the top of it. You will see metal shavings if so. Read More...
Robert September 17, 2013 Three weeks ago the washer was not spinning the water out of the clothes. I ordered and replaced the clutch. It worked one week with no problem. Now it makes a machine gun sound on the spin cycle. Even after I replaced the drive block. Can you help me?
1 Answer Robert, A couple of things to recheck for. The motor drive coupler 285753A, check the tabs on each coupler, are any of them bent, broken, or cracked. Check the basket drive and drive block, are the tabs at the top of the tube, where the drive block mounts, rounded off or distorted, and is the spanner nut WP21366 tight enough to properly secure the drive block and basket to the drive tube. Lastly, check the Clutch Engagement Cam on the basket drive, make sure its not worn or distorted, and properly secured to the drive tube. Read More...
Paul K September 04, 2013 for Model Number Whirlpool MOD wtw4800xq1 Hi my washer is three years old I've moved a couple of times so not sure if this caused the problem. The washier will wash, then drain but when she goes into the spin it makes a very loud noise sounds like something is stripping. I've hooked up my washer last week done three loads of laundry not a problem. The last to loads I've done It made this noise and I pressed stop right away lifted the cover everything seen to be balanced then pressed start and she spun good. I got a flash light and looked under the washer and see some white plastic bits and a silver nut was on the floor and I know the floor was clean before the washer went in. Please advise
1 Answer Hello Paul. Reinstall the pulley onto the bottom of the unit. Use loctite on the nut assembly for the pulley. Read More...
1 Answer Hello Frank. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html Read More...
Frank. August 16, 2013 for Model Number 110.22912 When I put tub in and tighten spanner nut, tub won't spin freely.
Pam July 23, 2013 for Model Number kenmore elite 11 years old Makes rumble loud noise at end of spin cycle. Was told it is basket drive. How much is this part?
1 Answer Hello Pam. If the drive block is bad, you will need to order and rpelace part number WP389140 for the drive block. The price is listed on the page. They can change daily so we do not post them in the answers. Thanks. Read More...
Darby July 10, 2013 for Model Number 110.29822800 Recently the tub was hesitating during the spin cycle and the clothes would come out wet. I purchased a new clutch from you, installed it according to the video, (which is very helpful), but now the tub won't spin at all. I can hear the motor running and the agitator seems to be working properly, but the tub won't spin. Any advice would be appreciated.
1 Answer Darby, You'll need to check and make sure there's nothing stuck between or under the tubs. Then, lower the clutch assembly 285785 and recheck the brake drive cam to ensure it is installed properly and locks and unlocks the brake. Then lower and check the spin /drive tube assembly and check that the brake shoes are clean, and the rollers are lubed so the shoes move freely and are not held up in the drum. You didn't mention it, but you also want to check the tabs on the coupler, make sure they aren't cracked, bent or distorted. Read More...
Jeff July 08, 2013 for Model Number LA8800XSWO I can't get the inner tub off of the drive block. I've tried all kinds of rust inhibitors also white vinegar to help if it is calcium build up and it still won't budge. I am trying to get the inner tub off so I can check the drive block and also clean out between the tubs and also I think the tub seal may be leaking and probably needs to be replaced but can not get the inner tub off. Banging on the part where the tub post sits on the drive block is not working to loosen it up. Newer washing machines just don't compare to this one. All the parts already put in can't be returned , hoping to get this off so I can get this repair done and back to washing.
1 Answer Hello Jeff. Make sure the spinner nut has been removed so the basket will come out of the unit. If not, you will need to remove that nut. If it is removed, you need to jerk upward to remove the tub and make sure the outer tub ring is off the outer tub so the inner will come up and out of the unit. Read More...