Theron October 19, 2020 for Model Number SHE68T55UC/03 I am getting an E:09 after the auto cycle seems to complete normally. Dishes are clean but not as dry as they used to be after the cycle. This error appeared after a severe storm but the breaker was not tripped and the dishwasher was not on during the storm. I hate to pull the unit and completely disassemble it (not to mention the $200.00 part price for the pump/heater assy.) if there is an alternative.
1 Answer Hello Theron, As per the manufacturer: Check continuity between the heating element (r1) and power module harness connector. Measure heating element (r1) resistance, which should be ˜ 5O between terminals 1-2 & 2-3 and ˜ 10O between terminals 1-3 @ room temp. If not, replace the heat pump. If so, replace the power module. Read More...
Kristin October 08, 2020 for Model Number SHP65TL5UC/01 Does this part regulate the water temperature? After running and almost complete cycle, the washer stops with about 7-10 minutes left and displays the E11 code. When I open the door, it is obvious the water was not at a high enough temperature to fully clean and sanitize. I know E11 indicates a bad thermistor which is built in to the circulation motor/heater assembly, but am wondering if replacing this part will address the water temp problem.
1 Answer Kristin, You can test the components of that assembly.Heater should have a resistence of about 11 ohms, thermister should read around 55K ohms at room temp of 72. Hi limit should be less than 1 ohm. If all these test good then a main control would most likely be your issue. If any readings are not correct then replace the heater assembly. Read More...
Kristin September 27, 2020 for Model Number SHP65TL5UC/01 I am getting error code E11 on my Bosch SHP65TL5UC/01 Dishwasher. Research has pointed to a bad thermistor; however, I am having trouble finding an actual thermistor on any model diagram for this model. Does this model indeed have a thermistor or is it housed in the heater assembly? Any help is appreciated.
1 Answer Kristin, the circulation motor 00753351 will have the thermistor built into it. Read More...
Andrew May 29, 2020 for Model Number SMS50E32AU/35 I have been having the E10 error code displaying at the end of nearly every cycle. I have put dishwasher cleaner through it on a hot cycle, countless times. I then bought a new heat pump and replaced it. I still have the same code after every cycle. I have noticed sometimes it heats and sometimes it doesn’t. Filters are clean. What else could be causing the error code?
1 Answer Hello Andrew, This can be caused by a door switch not making all of the time. If the unit is not secured under the countertop and properly leveled, this can cause this. It can also be caused by a poor electrical connection. Read More...
Carlos February 25, 2020 for Model Number SHE68T55UC/01 Dishes do not clean anymore, but this happens in the lower compartment only. Everything cleans ok in the upper compartment. All filters inside are clean, we did not change the detergent brand. It is a 6 year old machine, no problems so far. I noticed the inferior spray arm is not turning (placed a white band mark in one arm, ran the washer for some minutes, arm was in the same place). Upper arm tuns fine, which seems to be consistent with cleaning the upper part only. Nothing is clogged in the spray arms. Inferior arm runs freely when turned by hand. We also noticed the detergent plastic does not dissolve normally, we find it almost intact inside the front recess of the upper drawer. Running hot water from the tap first did not help. Technician told us over the phone: "it is the pump", we must change it, US$ 500 estimate. Please help, thanks.
1 Answer Carlos, it sounds more like the diverter assembly is not directing the water to the upper and lower spray arms properly. The part number for the diverter assembly is 00751950. If there is water being pumped to the upper spray arm, your pump is working. Read More...
Al February 20, 2020 for Model Number shx65t55uc/01 My Bosch dishwasher fills with water and starts to leak underneath beeps for a bit and gives E15. The Tech checked water pressure, checked valve and verified it shuts off. He said the issue is the heat pump 00753351. The pump seems to make a gravely sound and according to the tech does not pump water. Since the pump is 195.00 I will replace it myself. Just want to make sure this is causing the leak. Thanks
1 Answer Al, it would be recommended that the base pan is cleared of water and that the base pan is observed during a cycle to isolate the location of the leak. This will allow the confirmation as to whether the circulation motor is leaking. Read More...
Debbie July 08, 2019 for Model Number SHX68TL5UC/07 I am getting a code E-24 Water Tap Error code. Had service come 1st time pulled plug, rotated some part and was fine. He showed my husband and he was off, happened again I was able to clear, 3rd time could not clear service came again now says Circulator Motor. Could that be? The dishwasher is only 3 years old. Hesitant to purchase parts and be wrong. Thoughts.
1 Answer Debbie, there is a check valve 00611320 in the drain pump section that can fail and let water back into the sump assembly that can cause this issue. You may want to check to ensure that no water is getting back into the unit. From there, you may want to check the drain line to ensure that there are no partial clogs. From there, you may also want to check the drain pump cover and the turbidity sensor 00611323 to make sure that the drain cover is secured fully and the sensor is not congested with residues. If this checks good and the dishwasher was filling properly with water, then you may want to test the circulation pump. The circulation pump has a 3 pin connector that can be tested from pin 1 to pin 2, pin 2 to pin 3, and pin 1 to pin 3 for a resistance reading of 14.7 ohms each. If the resistance reading is not 14.7 ohms, then the circulation pump 12008381 has failed. Read More...
Wes March 29, 2019 for Model Number SHX68T55UC/02 I'm confused. I think that my impeller is messed up on my Bosch dishwasher. My filters are clean and I have good water source with good pressure, but the dishes don't get clean, like; a coffee cup will be clean, but it will still have coffee film around the inside of the cup. Or, if there is peanut butter on any of the dishes, it will not only, not get clean, it will transfer that peanut butter film to other dishes. This dishwasher never has got the dishes clean since new. I am suspecting the impeller, but do you have any other ideas? I was chatting with Shawn about the pump being one unit, as I am not able to replace the impeller separately, but the pump is called a "Heat Pump". Is this "Heat Pump" the Main Pump that sends pressure to the wands and cleans the dishes?
1 Answer Wes, the heat pump is the main pump and is responsible for sending the water through the wash arms. You may want to check to ensure that the dishwasher water line is installed on the hot water line and that the hot water is primed through the sink by running the hot water for a couple of minutes. If this is not done, then the dishwasher tries to heat cold water which does not wash as well as when it directly receives hot water initially. Read More...
Ben November 19, 2018 for Model Number SHP65T56UC/07 I am getting the E:09 error message towards the end of the longer cycles. Pump is working and heat is working. Do I need to replace the heat pump? Thanks.
1 Answer Ben, The part number for the drain pump assembly on this unit will be WP34001320. Read More...
John H. November 15, 2018 for Model Number SHP65T55UC/02 Had an independent repair tech look at our Bosch dishwasher and told my wife the "motor" was failing and it wasn't worth the cost to replace. I wasn't there so didn't get more details. My guess is that he was referring to a recirculating pump perhaps also known as a heat pump in our model SHP65T55UC/02. The unit is making a moaning noise in various parts of the cycle and seems to be consistent with such a failure or inevitable failure. He said the part would run around $200 (I'm sure that included his markup). I'm fairly handy and would endeavor to replace it if I can narrow the issue down.
1 Answer Hello John, The heat pump 00753351 is also the circulating pump in this model. You should make sure there is no foreign debris in the pump before changing it. I do this by accessing the impeller section of the pump and using a wet vac to draw out any debris in the area. The Bosch dishwasher has crimp on hose clamps which require a special tool to crimp and cannot all be replaced with standard hose clamps due to lack of room. Read More...